Policies & Procedures

 ITNC is an organization values the safety, autonomy, and rights of our clients and their families. As such, we will ensure that our clients have access to resources regarding their rights and our procedures to protect them. Procedures for filing a grievance or dispute are found below.

CLIENT RIGHTS found HERE

MISTREATMENT, ABUSE, NEGLECT and EXPLOITATION (M.A.N.E.) policies found HERE

DISPUTE RESOLUTION procedures found HERE

GRIEVANCE RESOLUTION procedures found HERE

ITNC Clients, client families/caregivers, community partners, and employees have access to ITNC’s complete Policies and Procedures Manual upon request. To request access to a complete manual, please email schavez@it-nc.com.